shame on Tikona bunch of jokers in customer service

Re: shame on Tikona bunch of jokers in customer service

Postby TikonaCare » March 12th, 2019, 1:27 pm

Hi! Currently you are able to use services and there is no service issue for your account.For any further issues/queries, you can contact us on 1-860-3000-3434.
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Re: shame on Tikona bunch of jokers in customer service

Postby TikonaCare » March 3rd, 2019, 12:51 pm

With regards to your concern, we have arranged an Engineer at your premises and will get back to you soon with the resolution. We thank you for your association with Tikona and we look forward to have a long term association with you.
TikonaCare
 
Posts: 63074
Joined: November 16th, 2012, 5:09 pm

Re: shame on Tikona bunch of jokers in customer service

Postby TikonaCare » March 3rd, 2019, 10:17 am

This doesn't seem to be the experience we’d like you to have. We’ve received your details and someone from our team should reach out to you soon, Thank you for your patience!
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Posts: 63074
Joined: November 16th, 2012, 5:09 pm

shame on Tikona bunch of jokers in customer service

Postby 1116228955 » March 3rd, 2019, 2:58 am

There are bunch of jokers in Tikona customer care and shame on the management who does not have guts to share escalation matrix , no nodal officer . i have raised a complain last 2 days for no connectivity . The engineer who visited said he cant do anything he has informed his manager . But after that no update . Have contacted support number , their Facebook page their email ID and no one gave a response . Shame on customer support and can assume what level of technical skill of engineers who are unable to fix connectivity issue in 2 days , when you cant share escalation matrix can imagine what kind of management you guys have .... worst customer support and no ethics .... complain no - 1-5595341760 ....
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