Delay in refund (User ID : 1125997374)

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TikonaCare
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Joined: November 16th, 2012, 5:09 pm
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Re: Delay in refund (User ID : 1125997374)

Post by TikonaCare » June 28th, 2020, 2:45 pm

Dear Subscriber,

Greetings from Tikona,

Thank you for enquiring about Tikona service.

We have made a note of your request and our team will get in touch with you in 48 hours.

We look forward to have you as a part of our Tikona family.

Regards,
Tikona Care

Dinesh Joshi

Delay in refund (User ID : 1125997374)

Post by Dinesh Joshi » June 19th, 2020, 12:40 pm

With reference to the above user Id .. I would like to inform that I have taken Tikona Internet on 22nd April & paid the rental for 6 month INR 2700/- (plan 25 Mbpd speed unlimited for 6 month) with the confirmation that my connection will start within 2-3 days..Your representative has came to premises & installed the connection... it is not yet started & whenever I have called they were saying team is working on the speed issue as required speed is not coming in your premises . after so many try they have come back there is no sufficient bandwidth . hence they will refund my subscription for 6 month.

Now, almost 3 month there is no revert on my refund,, No response from company .. hence worst support & harrasement..

Finally , request you to please process the refund immediate else I will going lodge complaint in TRAI & consumer court ,

Thanks & Regards
Dinesh Joshiu

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