Connection Speed is horrible

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TikonaCare
Posts: 64127
Joined: November 16th, 2012, 5:09 pm
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Re: Connection Speed is horrible

Post by TikonaCare » August 10th, 2016, 3:57 pm

Dear Mr. Chavda,

Greetings from Tikona.

An engineer visited your premises and resolved the concern. It was also confirmed with you on call.

For any further issues/queries, please contact us on our customer care number 1860 3000 3434.

Regards,
Tikona Care

npchavda
Posts: 1
Joined: August 8th, 2016, 2:13 pm
Tikona User ID: 1110601843

Connection Speed is horrible

Post by npchavda » August 8th, 2016, 2:18 pm

Hi,

I'm user of Tikona of 4mbps plan and even though I pay each bill regularly, I don't get the mentioned speed and nowadays not even 2 mbps because of which I face many issues.


I request you to lift the quality of the service you provide and also the technical support nowadays customer is not able to talk to your representatives because of which, customer is not able to explain the exact issue which he/she facing.

I request you to look into the matter ASAP to provide better customer experience.


Thanks,
Nimesh

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