Slow Speed and High Latency

Slow Speed and High Latency

Postby LokeshKhabia » August 26th, 2016, 10:44 am

Hi Tikona ,

I am getting Unbearably slow speed and very high latency. I have complaint many times to your engineers but none of them can provide a fix to my problem. I have a 4mbps connection but the speed i get is not even close to 2G most of the time.

Here are my recent speed tests ---> http://imgur.com/a/L9pOF

I think the problem is in the device installed on my roof and i have told this to your engineers but no one came to my house to investigate the problem.

I hope you can help me or else i will have to remove your connection because i am fed up with the slow speed and high latency.
LokeshKhabia
 
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Joined: August 24th, 2016, 8:06 pm

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