Disconnection Request - Pending since 8 days

Re: Disconnection Request - Pending since 8 days

Postby TikonaCare » August 25th, 2018, 6:52 pm

Dear Subscriber,

Greetings from Tikona,

We have checked and found your account has been terminated as per you request.

As Full & Final Settlement has been concluded no dues are pending for your account.

For any further issues/queries, you can contact us on 1-860-3000-3434 or you can reach us at forum.tikona.in

Regards,
Tikona Care.
TikonaCare
 
Posts: 59966
Joined: November 16th, 2012, 5:09 pm

Re: Disconnection Request - Pending since 8 days

Postby TikonaCare » August 14th, 2018, 6:42 pm

Dear Subscriber,

Greetings from Tikona.

We have checked and found that your account has been terminated as per your request.

Post devices recovered from your premises, full and final settlement amount will be concluded.

Regards,
Tikona Care.
TikonaCare
 
Posts: 59966
Joined: November 16th, 2012, 5:09 pm

Re: Disconnection Request - Pending since 8 days

Postby TikonaCare » August 12th, 2018, 1:26 pm

We’ve received your details and someone from our team should reach out to you soon, Thank you for your patience!
TikonaCare
 
Posts: 59966
Joined: November 16th, 2012, 5:09 pm

Disconnection Request - Pending since 8 days

Postby nick9822 » August 9th, 2018, 3:04 pm

Whomsoever it may concern,

I have submitted my disconnection request #1-5351152437. Now its over 7 days and you did not complete the whole procedure. All your so called senior support people tell final payable balance different every time. I have recordings of those conversations. My rented house is held up due to your Router, PoE adapter and wire. I asked for full and final settlement bill and clearing off the premises but no email yet with Full and Final Settlement mail with bill and no one yet came to pick up those devices.

According to DoT any disconnection request should be completed within 7 days covering all your disconnection activities. So as after spending over Rs. 100 on mobile to call up to followup continuously its not resolving, I am giving you a final chance to settle this in next 2 hours.

If you fail to do it I am writing an complaint to DoT https://www.pgportal.gov.in/ with all the voice records I have.

Ni​kesh​
nick9822
 
Posts: 3
Joined: July 30th, 2018, 12:55 pm


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