Unstable connection.

Re: Unstable connection.

Postby TikonaCare » November 25th, 2018, 5:39 pm

We have tried calling on your registered mobile number, however, there was no response from your side. With regards to your concern,We have checked and no issue found from our end. For any further issues/queries, you can DM us or contact us on 1-860-3000-3434.
TikonaCare
 
Posts: 61067
Joined: November 16th, 2012, 5:09 pm

Re: Unstable connection.

Postby TikonaCare » November 20th, 2018, 3:10 pm

Hi,We would like to inform you that resolution of your complaint is in process and once the issue gets resolved will update you accordingly.
TikonaCare
 
Posts: 61067
Joined: November 16th, 2012, 5:09 pm

Re: Unstable connection.

Postby suyash1 » November 18th, 2018, 3:59 pm

Using my Jio Internet to post this! Still not fixed, also I received no calls from your team since posting my last message here.

Now Tikona has completely stopped working. Earlier there were speed issues and intermittent disconnections, now it's completely not working.

Can this be fixed in 24 hours?
suyash1
 
Posts: 28
Joined: May 9th, 2015, 6:45 pm

Re: Unstable connection.

Postby TikonaCare » November 18th, 2018, 1:08 pm

This doesn't seem to be the experience we’d like you to have.We’ve received your details and someone from our team should reach out to you soon, Thank you for your patience!
TikonaCare
 
Posts: 61067
Joined: November 16th, 2012, 5:09 pm

Re: Unstable connection.

Postby suyash1 » November 17th, 2018, 5:42 pm

As of now this issue is not resolved. Please fix this soon. I am available on phone now.
suyash1
 
Posts: 28
Joined: May 9th, 2015, 6:45 pm

Re: Unstable connection.

Postby TikonaCare » November 17th, 2018, 12:44 pm

We have tried calling on your registered mobile number, however, there was no response from your side. With regards to your concern, For any further issues/queries, you can DM us or contact us on 1-860-3000-3434.
TikonaCare
 
Posts: 61067
Joined: November 16th, 2012, 5:09 pm

Re: Unstable connection.

Postby TikonaCare » November 16th, 2018, 1:22 pm

We have tried calling on your registered mobile number, however, there was no response from your side.
We request you to provide a convenient date, time and alternate contact number (if any) so that our concerned team can contact you for permanent resolution.
TikonaCare
 
Posts: 61067
Joined: November 16th, 2012, 5:09 pm

Re: Unstable connection.

Postby TikonaCare » November 16th, 2018, 9:50 am

This doesn't seem to be the experience we’d like you to have.We’ve received your details and someone from our team should reach out to you soon, Thank you for your patience!
TikonaCare
 
Posts: 61067
Joined: November 16th, 2012, 5:09 pm

Unstable connection.

Postby suyash1 » November 15th, 2018, 10:02 pm

Hi. I have a 10mbps connection. These days I am getting connectivity and speed issues. Sometimes Tikona stops working, and when it works I am getting speeds of just 3-4 mbps most of the time. Please fix this asap. Thanks.
suyash1
 
Posts: 28
Joined: May 9th, 2015, 6:45 pm


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