NEW CONNECTION NOR STATIC IP PROVIDED HATHWAYCONNECTIONCLASH

Re: NEW CONNECTION NOR STATIC IP PROVIDED HATHWAYCONNECTIONC

Postby TikonaCare » May 14th, 2019, 12:13 pm

We would like to inform you that we have scheduled Rental Stop plan from your billing cycle date. For any further issues/queries, please contact us on our Customercare number 1860 3000 3434.
TikonaCare
 
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Re: NEW CONNECTION NOR STATIC IP PROVIDED HATHWAYCONNECTIONC

Postby TikonaCare » April 27th, 2019, 9:10 am

This doesn't seem to be the experience we’d like you to have. We’ve received your details and someone from our team should reach out to you soon, Thank you for your patience!
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NEW CONNECTION NOR STATIC IP PROVIDED HATHWAYCONNECTIONCLASH

Postby creative123 » April 26th, 2019, 1:31 pm

Dear Sir,
Please be informed that on 14th April tikona connection installation was completed and dynamic IP setup was done , we have taken other internet connect and by default they would provide us static IP address . Now we are facing issues as we are not able to give print on network printers . The engineer told us to call customer care . Even we called on customer care number for the same but each person is given different numbers for the same. But they have not accept our request for static IP.We have not received any static IP nor our problem have resolved but we received mobile sms confirming our issue have be resolved. We are having hathway connection and network printers but your engineer inform us we cannot resolve your issue as there will be clash with both connection.For your information from the date of installation till date issue is not resolved . connection. So we request you to refund our payment as it was not informed to us before providing us details of Internet pack.

Regards ,
Creative
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