Speed is less than promised plan

Re: Speed is less than promised plan

Postby TikonaCare » May 10th, 2019, 2:55 pm

Hi! Currently you are able to use services and there is no service issue for your account.For any further issues/queries, you can contact us on 1-860-3000-3434.
TikonaCare
 
Posts: 63258
Joined: November 16th, 2012, 5:09 pm

Re: Speed is less than promised plan

Postby TikonaCare » May 2nd, 2019, 5:24 pm

Hi,We would like to inform you that resolution of your complaint is in process and once the issue gets resolved will update you accordingly.
TikonaCare
 
Posts: 63258
Joined: November 16th, 2012, 5:09 pm

Re: Speed is less than promised plan

Postby 1124110944 » May 2nd, 2019, 12:26 pm

dear sir i am not satisfied with the service and support i am a new subscriber and nobody care and resolve my issue. as i have subscriber to 40mbps plan please atleast told your engineers to show me that speed atleast once. your support number is not even working.
please refund my money as if problem seems to be not going to be solved.
1124110944
 
Posts: 1
Joined: May 2nd, 2019, 12:22 pm

Re: Speed is less than promised plan

Postby TikonaCare » May 1st, 2019, 10:35 am

This doesn't seem to be the experience we’d like you to have. We’ve received your details and someone from our team should reach out to you soon, Thank you for your patience!
TikonaCare
 
Posts: 63258
Joined: November 16th, 2012, 5:09 pm

Speed is less than promised plan

Postby 1124110944 » April 30th, 2019, 9:36 pm

i am a new subscriber i have subscribed to the 40 MBPS Plan for three month and today my installation is done and i am getting only 5-6 mbps. the customer care number
Customer Care
1860 3000 3434
mentioned everywhere never works. Please help
1124110944
 


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