threatening calls from tikona and forcing to pay bill

Re: threatening calls from tikona and forcing to pay bill

Postby TikonaCare » May 13th, 2019, 1:29 pm

Dear Subscriber,

Greeting from Tikona,

We have checked and found that your account is Suspended due to non payment.

Now your current outstanding is Rs. 1,053.19, request you to clear it to avoid the late payment charges.

For any further issues/queries, you can contact us on 1-860-3000-3434.

Regards,
Tikona Care.
TikonaCare
 
Posts: 63258
Joined: November 16th, 2012, 5:09 pm

threatening calls from tikona and forcing to pay bill

Postby SanSawant » May 13th, 2019, 12:58 pm

Tikona :- threatening calls from tikona and forcing to pay bill for the service not used.

Tikona user id:- 1107826194.
I registered complaint to tikona in month of june-2018 via customer-care service number regarding very poor service provided by them.in next month i faced same issue. So, decided to disconnect tikona broadband service. Same has been inform to technical and senior technical executive through customer care service number to de-activate/disconnect the connection. After this complaint, they haven't responded on it and bill was generated for the month of july 2018.
After that i again called them regarding this disconnection issue. At that time they told to email tikona from registered email id for de-activation/ disconnection. I did the same immediately. Dropped them a mail for disconnection. Still i got bill for month of august 2018. After few days i got the call from there executive for payment of due amount for the internet service i have not used. I explained them the whole thing but they were like you pay bill first. After couple of months, i got call from some person telling me that he is calling from delhi civil court and case has been filled against me for not paying the due amount and needs to present in front of court on date they mentioned. I explained them the whole case to them as well. After few days i again got the calls from there recovery agents. They were talking so rudely and pretending themselves as advocates from delhi civil court. Now again after few months (Now in month of may 2019) i got the call from some advocate from delhi civil court chamber number 149 and told me that they have received the file from tikona against me for not paying due amount. They also repeated the same thing which happened in previous calls few months earlier. My point is why is not tikona not monitoring on the services they provide and forcefully generating bill for the services which consumers are not using. And how many time they file the same complaint to delhi civil court. Now they are threatening and harassing through calls. Please help me in this.
Tikona user id:- 1107826194
SanSawant
 
Posts: 2
Joined: May 13th, 2019, 12:50 pm


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