Tikona — not refunding my money

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TikonaCare
Posts: 64623
Joined: November 16th, 2012, 5:09 pm
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Re: Tikona — not refunding my money

Post by TikonaCare » December 4th, 2019, 10:15 am

Dear Subscriber,

We have initiated online refund to your original payment method on dated 03-Dec-2019. Please co-ordinate with your bank. If the payment is not received then please write us email at customercare@tikona.in along with bank statement.

Regards
Team Tikona

TikonaCare
Posts: 64623
Joined: November 16th, 2012, 5:09 pm
Contact:

Re: Tikona — not refunding my money

Post by TikonaCare » November 26th, 2019, 9:56 am

Dear Subscriber,

Greetings from Tikona.

We would like to inform you that resolution of your complaint is in process and once the issue gets resolved will update you accordingly.

Regards,
Tikona Care

Rajendra8595
Posts: 1
Joined: November 24th, 2019, 10:03 am
Tikona User ID: 1125036394

Tikona — not refunding my money

Post by Rajendra8595 » November 24th, 2019, 10:14 am

Hi Team,

I had purchased home broadband connection from Tikona on[protected] and paid 2757 /- amount online.
After this, Tikona field team was taking time to install connection and every time they were giving me new excuses. So I have called on[protected] and asked for connection cancellation. Tikona customer executive told me that he has initiated cancellation request and you will get refund amount with 7 to 10 days.

I have cancelled my connection on[protected]. And from that day, I am taking regular follow up with customer care for my refund and every time I am getting answer that "you will get refund within 7 to 10 days".
But still I didn't received my refund.

UserID - 1125036394

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