Change in RMN requested

Re: Change in RMN requested

Postby TikonaCare » December 4th, 2019, 10:18 am

Dear Subscriber ,

We request you to follow below SMS process to change your mobile number.

SMS Text: ‘RSTMOBILE space User id space New Number’ send it to 5676708.

For any further issues/queries, you can contact us on 1-860-3000-3434.

Regards
Team Tikona
TikonaCare
 
Posts: 63998
Joined: November 16th, 2012, 5:09 pm

Re: Change in RMN requested

Postby TikonaCare » December 1st, 2019, 10:32 am

Dear Subscriber,

Greetings from Tikona.

We would like to inform you that resolution of your complaint is in process and once the issue gets resolved will update you accordingly.

Regards,
Tikona Care
TikonaCare
 
Posts: 63998
Joined: November 16th, 2012, 5:09 pm

Change in RMN requested

Postby harshads » November 28th, 2019, 5:43 pm

Hi ,

I have requested change in RMN but its taking a whole day to update .
I am unable to login due to non receival of OTP on my previous RMN.
I have confirmed with telecom operator that DND is not active on my phone.
So as a final option i am opting for chane in RMN but this process too is taking a day.
I have sent SMS for change RMN, called customer care helpline sent and email.
online request number is 1-7602747002
Now i am out of options.
Pathetic experience and extremly slow service.

Thanks,
Harshad
harshads
 
Posts: 1
Joined: November 28th, 2019, 5:38 pm


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