Termination of Connection - 1121851822

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TikonaCare
Posts: 64623
Joined: November 16th, 2012, 5:09 pm
Contact:

Re: Termination of Connection - 1121851822

Post by TikonaCare » December 12th, 2019, 3:06 pm

Dear Subscriber ,

We wish to inform that your account has been terminated as per your request.

For any further issues/queries, you can contact us on 1-800-2662779.

Regards,
Tikona Care

TikonaCare
Posts: 64623
Joined: November 16th, 2012, 5:09 pm
Contact:

Re: Termination of Connection - 1121851822

Post by TikonaCare » December 4th, 2019, 10:10 am

Dear Subscriber,

Greetings from Tikona.

We would like to inform you that resolution of your complaint is in process and once the issue gets resolved will update you accordingly.

Regards,
Tikona Care

kunalj28
Posts: 1
Joined: December 2nd, 2019, 11:51 am
Tikona User ID: 1121851822

Termination of Connection - 1121851822

Post by kunalj28 » December 2nd, 2019, 11:56 am

Dear Team,

My Tikona user id - 1121851822. I will be shifting to new broadband service so I want to remove/disconnect Tikona internet connection permanently before my new billing cycle starts with 7th December 2019. I am not going to use Tikona after 7th December 2019.

I have already emailed multiple times to customer care and enterprise support but didnt get any response.
I tried to call customer care and IVR machine handle call and there is not having any option to talk directly with Tikona executive person.

Kindly take remove/disconnect request on high priority and remove/disconnect Tikona internet as early. And Stop billing cycle from 7th December 2019.
Regards,
Kunal Joshi

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