Relocation REQ closed without any call or resolution

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TikonaCare
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Joined: November 16th, 2012, 5:09 pm
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Re: Relocation REQ closed without any call or resolution

Post by TikonaCare » December 17th, 2019, 11:43 am

Dear Mrs. SAVITA BHATTA,

Greetings from Tikona!!

With reference to shifting request of your connection, we regret to inform that the request has been cancelled.

We tried to contact you on your registered mobile number for the same however, there was no response from your side.

We can see that you are currently using our service.

Thus, we assume you would like to continue using our service on your existing location and your account will remain active.

In case you are planning to shift in the near future, do call us 5 days prior to shifting.

Please feel free to contact us on 1860 3000 3434 to provide us any feedback regarding our service.

You can also write to us on customercare@tikona.in Our Customer Care associate will be glad to assist you.

Regards,
TIKONA CARE

TikonaCare
Posts: 64623
Joined: November 16th, 2012, 5:09 pm
Contact:

Re: Relocation REQ closed without any call or resolution

Post by TikonaCare » December 5th, 2019, 10:01 am

Dear Subscriber,

Greetings from Tikona.

We would like to inform you that resolution of your complaint is in process and once the issue gets resolved will update you accordingly.

Regards,
Tikona Care

pranab1973
Posts: 2
Joined: October 11th, 2019, 4:41 pm
Tikona User ID: 1123095617

Relocation REQ closed without any call or resolution

Post by pranab1973 » December 3rd, 2019, 6:39 pm

Hi All,

I have raised a service request for relocation within same location Pune (Warje). But I haven't received any call and the request got closed without any resolution.

Could you please look into it.

Thanks

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