Greetings from Tikona.
Kindly note, the issue reported by you has been successfully resolved.
Currently you are able to access uninterrupted services and no issue is observed in the backend.
Now you can register Technical complaints on 18002094276 / My Tikona App and for commercial you can register complaints through My Tikona APP, Chat (login page) & forum.
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Tikona is the worst Internet service provider. There is no feedback kind of thing in their customer service. No proper platform to register the complaints. I recharged my Tikona Id: 1119003469 last night, but I'm unable to access the Internet even after 24 hours of the recharge. I registered the complaint on My Tikona App with the Reference No. 1-8016911478 but there is no update from the customer support team even after 24 hours of registering the complaint. Please don't buy Tikona connection.