Greetings from Tikona.
Kindly note, the technical issue reported by you has been successfully resolved.
Currently you are able to access uninterrupted services and no issue is observed in the back-end.
Now you can register Technical complaints on 18002094276 / My Tikona App and for commercial you can register complaints through My Tikona APP, Chat (login page) & forum.
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This is really don't know what to say.. there is only one option to complain internet breakout by Customer care number or mail.. there are no response from mail and all Customer care number is not working from last 7 days.. even I try to call old executives who provide services earlier before 6 moth their phones are also not reachable... this is ridicules.......Internet is down more than 7 days & don't know what to do??