INTERNET CONNECTION IS NOT WORKING // WORST IN CUSTOMER SERVICE

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TikonaCare
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Joined: November 16th, 2012, 5:09 pm
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Re: INTERNET CONNECTION IS NOT WORKING // WORST IN CUSTOMER SERVICE

Post by TikonaCare » June 28th, 2020, 2:46 pm

Dear Subscriber,

Greetings from Tikona.

We would like to inform you that resolution of your complaint is in process and once the issue gets resolved will update you accordingly.

Now you can also register Technical complaints on 18002094276 / My Tikona App and for commercial you can register complaints through My Tikona APP, Chat (login page) & forum.

Regards,
Tikona Care

sara123456

INTERNET CONNECTION IS NOT WORKING // WORST IN CUSTOMER SERVICE

Post by sara123456 » June 20th, 2020, 11:53 am

good day.,

my user idd: 1125978119
from yesterdauy i am my internet is not working, i am try to raise compliant trough tickona app, that app is not working properly, though we are raising compliant we anot gettign any ackonwlwdge SMS to my register number,
alos i tryied to customer service center though its not working, i have drop a mail to customer care id, we receive an service request number on no reply id, still there is no response on the status ,
how customer will get conenct to your service
please resolve this issue by today, or else please canel take cancel rquest and close muy acount
we dont want this type of non reponse customer service at an critical situation

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